Gaining Industry Knowledge
Key to our value to Vantage was our ability and willingness to gain knowledge within the Mortgage Industry. Because of our domain expertise and ability to “speak the language”, we were well prepared to understand the unique requirements of mortgage officers and brokers and to balance those against the unique needs and requirements of lending compliance officers.
By building our own domain expertise we have been a valuable asset, specifically in our ability to straddle the line between strategy and implementation. We were able to translate business strategy into systems requirements and to translate technical hurdles into business decisions.
RESPA, HOEPA, FCRA compliance
Regulations specific to the mortgage industry center around giving consumers complete and accurate information regarding complicated financial products.
Since the output of all of Vantage’s systems was sales and marketing content, a key to our being a valuable partner was our ability to quickly understand industry regulations and assure that the output of our systems remained compliant while providing the greatest amount of flexibility and differentiation for the loan officer.
Development and DevOps in a Regulated Environment
Financial regulated environments require discipline for release management and process documentation. Digital Mettle assisted Vantage by automating and standardizing practices across full development life cycle. We further provided strategic consulting with Vantage CTO on best practices related to software quality and risk management.
Offering Flexible Services to the Client
Over the lifetime of our relationship, Digital Mettle was able to serve in various capacities with Vantage. We established and implement the company’s first mobile strategy. We were instrumental in assisting the company from moving from in-house systems to cloud-based hardware. We provided second-tier customer support directly to Vantage clients.