Designing for skilled users
Giles-Flythe is an engineering firm and, as such, was already very skilled in the use of Microsoft Excel. Through our initial consultations and discovery, we jointly decided to leverage that skill set, and build an Excel add-in, rather than develop a full application from scratch. The Excel add-in increases the engineers’ capabilities dramatically, without requiring extensive training or support.
Iterative improvement process
Since its initial release, Giles-Flythe and Digital Mettle have gone through several cycles of incremental improvements on the tool. Giles-Flythe maintains a running list of requested features and enhancement requests. Several times each year, we revisit the list together to prioritize and scope the improvements that have the ‘biggest bang for the buck.’